Q: What precisely does web site migration imply and what does it involve?
A: The website migration service that our company is offering is free of charge (within a certain limit). We will transfer your web site(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost info and undesired downtime. That is the reason why we’ll accomplish all that for you at no cost!We have highly skilled administrators whose only task is to ensure that your web site functions precisely as it did on your old web hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based on famous scripts like WordPress and Joomla™.
Q: Website migration sounds like lots of work. Just how long does it take?
A: While we can’t give you an exact time window, since there are plenty of factors, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48h, and in certain cases – within 24h (when the website content is not large).
Q: What info will I be asked to give to your Website Migration Department?
A: We don’t collect any information that is sensitive. We will need, though, the login info for your current hosting account along with the name of the web site that you want to migrate.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: Your website will work just like it did before with your previous web hosting provider. After we have completed the migration, your site will be configured to work on our system and we’ll alert you to preview it. If it is working correctly, all you will have to do is modify the NS resource records pertaining to your domain. Your site will be migrated to us with no downtime whatsoever.
Q: Will my present web hosting provider discover that I am leaving them?
A: While we transfer your web content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: Yup. We support all traditional Linux–based web hosting platforms. We don’t support Windows–powered web hosting platforms, because we don’t provide Windows web hosting services ourselves.In addition, we do not support proprietary website creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.