Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering quality support in a timely manner is our main priority, so that we backup each Linux cloud website hosting plan with a 1–hour ticket resolution guarantee. After you post a ticket or send us an email, our customer technical support staff will try all they possible can to present the most appropriate resolution for your problem and to provide you with information promptly.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any query you might have involving Sort-IT Hosting’s services. We’ve technicians present on a regular basis to give you assistance any time needed. You can use the ticketing system or post an email anytime, or grab the phone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need help while working on your online projects within the Control Panel, you can always simply click the Help control key and see your question in the variety of articles that will came up. We have also turned a number of the posts into movies. The listing of movies will come up if you choose the Videos key present in the top right angle.