Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Answer Guarantee

  • Our group of techs will do their best to reply to your service needs in approximately 1 hour. If, however, the difficulty you have experienced requires assistance from our Admin =Team,= we will send the ticket to the person on duty and will post a reply to let you know.

  • Top quality support service
  • Top–class Tech Help Service

  • We give you 24/7/365 tech support via a lightning fast ticket application included in your Control Panel. You can easily e mail us at any time about any of the apps that come pre–configured on your virtual server, including the desired Linux OS, the server admin panel and our custom produced Web Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • A thorough and consistently updated knowledge base is included in our custom–built Web Site Control Panel. It offers quick tips on how to carry out all of the general web site managing jobs. The Help section features detailed how–to tutorials and step by step video tutorials. You can open the Help area by pressing the Help or Video buttons in the top right side of each Control Panel section.